Customer interactions via conversational messaging#Interact by Proximus
Enable omnichannel conversational messaging for all your customer facing employees, and Improve your operational efficiency and customer experience.
Handling missed calls in styleNextGen Voicemail
NextGen Voicemail delivers fix and mobile voicemails to your email, adds business features, and can support your commercial/employer brand.
Delivering custom built managed voice applicationsNextGen Voice Service
The Proximus NextGen Voice Service is a voice application platform, providing speech technology, automation and application integration capabilities.
Freephone or non-geographical marketing or service numbers0800 & 078 numbers
Proximus marketing or service numbers are linked to an existing fixed or mobile number. You can manage the routing of calls to this number based on opening hours, call origin, language, etc. to offer the best customer interactions
General information, games, contests & leisure services0900 & 070 numbers
With premium numbers, Proximus can act as a collecting operator for any service. Each type of service is linked to a certain type of number and a specific rate. Your number will be linked to an existing fix, mobile, or international number.
Smart voice routing and business continuity solutionVoice Managed Services
Proximus Voice Managed Services offers smart routing and business continuity functionality on geographical fix phone number. Features include voice queuing, routing and interactive voice menus, complemented with elaborate call reporting.
Mobile and browser phone appWebphone
Make and receive calls via a mobile app on any desktop browser
Voice and video capabilities on your websiteWeb Contact
Web Contact enables companies to give web visitors the possibility of launching a voice or video call into an organisation, without the need for complex integrations
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