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Voice Callout API

Automatic call generation for your Proximus fixed line subscription

Our Voice Callout API is a very simple method to implement an automatic calling feature from an application using your own Proximus numbers. Use cases can range from a simple click-to-call button in your CRM, to a call-me-back feature or a remote office tool allowing your employees to call using your company numbers. No new contract is needed, and the pricing model is straightforward by using the same tariff plan as your current Proximus fixed voice contract.

Voice Call Out API allows you to

Make a call from an application

You can integrate calls in your own application. Calling out can be automated based on triggers (e.g. an alert can trigger both an SMS and a subsequent call to a predefined contact). Click-to-call buttons in a web application or a call-me-back feature can easily be implemented.

Reuse your company's telephone numbers

The API allows you to reuse your own Proximus fixed numbers (professionnal customers only) and will rely on the Proximus network and your own existing telephony infrastructure to deliver the calls.

Reuse your existing tariffs

The API itself is free of charge. Any call will be processed as part of your regular fixed telephony plan and will appear on your normal invoice and reporting.

How it works

Make sure you have a fixed voice contract with Proximus and an API Solutions account. Please note this service is only available to Proximus Enteprise customers and will not work for residential customers.

Contact us to subscribe to the service as we need to manually configure the service for you

Start making calls from your application. Alternatively, you can find our Voice Callout API integrated into some of our existing Proximus services such as #Interact in which case you just need to copy your EnCo API credentials into the appropriate configuration screen of the relevant service.

Need help?

Do you need more information about this particular product, would you like Proximus to help you get started or even develop the complete solution for you? Don’t hesitate to contact us by filling in the form on our Contact Us page.

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